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When you delete a user, he or she is deleted from the MRI environment. If you delete a user who is used in any workflows, scheduled events, or scheduled reports, you must manually replace that user to keep these processes functional.
Note
Clients using MRI Identity Provider as their identity provider (IdP) can delete users through Security Console. Clients using an external IdP must delete users in their IdP.
Primary IDs cannot be deleted until all secondary IDs have been deleted.
If you do not have Delete User permissions, you cannot delete a user. Refer to Adding and Maintaining Users and Access Rights for more information.
To delete a user from MRI, follow these steps:
1. Go to Users.
2. If you have super
administrator rights for an on-premise client, enter the appropriate Client
ID in the Client ID Override field
in the user profile .
Note
The user list is filtered depending on your Client ID from your login.
3. Select the user to delete.
Note
You can SHIFT+click to select a range of users for deletion, or CTRL+click to select multiple users for deletion.
4. Click Delete. A Confirmation dialog box appears.
Note
If secondary IDs are associated with this user, they are listed. The secondary IDs are deleted, but the primary ID is not deleted. It must be deleted separately once its secondary IDs are removed.
5. Click Confirm.
The user is grayed out while the deletion is processed. The user is removed when the deletion is completed.
Note
To monitor the status messages as the deletion is processed, click the Work Requests link in the page header. The Work Requests status messages are only retained while the current page is loaded. If the page is reloaded, the status messages disappear.